About the role:
SecureSave is seeking a full-time remote Implementation Manager. In this role, you'll leverage your project management and service expertise to implement the SecureSave emergency savings program with employers across the US. The Implementation Manager is an individual contributor who manages the entire implementations lifecycle, from pre-sales to go-live. Process-driven and people-focused, you will manage details while seeing the big picture working with internal and external stakeholders. This is an exciting, ground-floor opportunity to work with a highly mission-focused, remote-first, principles-driven team seeking to be the world's leading expert and provider of emergency savings accounts.

About SecureSave https://www.securesave.com:
We are on a mission to help people feel and be more financially secure. We believe the secret to making this reality is to ensure that everyone has an emergency savings account (ESA) and the support they need when the unexpected occurs. We are team of highly experienced fintech executives and entrepreneurs, backed by leading VCs and co-founded by one of the world's most recognizable personal finance experts, Suze Orman. With SecureSave, individuals get the world’s first purpose-built emergency savings account, developed from the ground up. We work with employers of all sizes to develop a new type of workplace savings program focused on emergency savings --much like an HSA or 401K, but for short term, emergency savings.

What you'll do day-to-day:

  • Act as the lead point of contact during the customer implementation cycle
  • Communicate with all levels of customers, from HR to payroll to C Suite stakeholders
  • Coordinate resources to ensure a timely and successful launch of SecureSave
  • Lead the technical aspects of integrating SecureSave with employer payroll vendors
  • Actively listen to customers to provide unique solutions for complex implementations
  • Work with sales team and distribution partners to assist with pre-sale scoping
  • Thrive in a remote work-from-home environment and changing role as SecureSave grows

What we're looking for:

  • Bachelor’s degree in Business or related field, or equivalent work experience
  • 2+ years of experience in SaaS implementation (Financial Services a plus)
  • Experience working with large enterprise and strategic accounts
  • Ability to start your day at 7AM CST
  • Meticulous attention to detail - excellent verbal and written communication skills in English
  • Self-starter with the ability to set priorities and manage multiple tasks with varying deadlines
  • Go-getter with a positive and upbeat attitude in a fast-paced environment